Frequently Asked Questions about Yoga, Massage and Memberships
Check out some of the frequently asked questions our clients have asked. If you don’t see your question answered here, please contact our studio (651) 348-6216.
FAQ
FAQ
FAQ
How do I register for a class?
Login or Register with MIND BODY. You may also get the Healing Elements app for your phone. In your app or play store simply search “Healing Elements” and look for our logo and download! Under the “classes” tab, find a list of upcoming classes. You can click on the class or therapist name to see a description. When you’ve found the perfect class “Sign up Now” and make a single or recurring reservation. You will then be prompted to choose your pricing option, pay for your class and you’re set to go! Keep in mind that we offer one week of unlimited classes for $25 to new students. This pricing option is not available online and will need to be redeemed in person.
What is the registration window?
Pre-registration is not required for hourly classes.
Is there a class package option?
Yes, you can purchase a package of 10 classes which expires 2 years from the purchase date. This class package covers all classes besides Rosen Method Movement.
When does my class package expire?
All class packages expire two calendar years from purchase date.
May I share my class package?
Yes, you may share your class package. We also offer a significant discount on memberships for families 2-4 people.
What do I bring?
If you have a yoga mat please bring that along to class and any other props you like. Healing Elements does have extra mats and plenty of props, cushions, blankets, etc. that you may need for a particular class. We ask that you clean your borrowed mat after using it with our mat cleaner spray and a hand towel. Thank you!
What if I have never done yoga before?
Great! You are taking a wonderful step toward improved health and well-being. We suggest starting with Yin, Restorative, Gentle Flow, or Soma is a good way to learn the poses, understand the language, get comfortable with breathing techniques, get familiar with your range of motion and experience peace of mind. Our certified, educated and talented teachers offer modifications for injuries or disabilities and can meet you where you are at no matter which class you choose.
What is the massage appointment cancellation policy?
We require that you give a minimum of 24 hours notice for cancellation. In the result of a late cancellation (within 24 hours of appointment) or failing to show for a scheduled appointment, your credit card on file will be charged 50% of the intended price for the booked session to honor our therapists valuable time.
What do i wear during massage?
What you wear during your massage therapy session is your choice. Our licensed and talented therapists will honor your body and your space in a respectful manner.
What comes with the monthly recurring membership?
By signing up for a monthly recurring membership, you will have unlimited access to all hourly classes. You will also receive 20% off retail products, massage therapy and our coffee/tea shop and be enrolled in our convenient auto pay system. Plus, you get to join an incredible community of people where relationships and lasting memories are created every moment! Join us!